Pavan.
Open to opportunities

I'm Pavan.

I help organizations move from ambiguous problems to scalable solutions, discovering root needs, defining product strategy, and delivering measurable outcomes. My background spans product ownership, enterprise systems, and AI-driven automation across consulting and logistics, with a track record of aligning stakeholders around a shared roadmap.

Profile Picture

The Impact Matrix

Structured case studies demonstrating measurable business outcomes across enterprise product delivery, AI automation, and analytics.

Analytics•UPS

Power BI Enterprise KPI Dashboard Suite

Problem

Leadership lacked real-time visibility into 10+ operational KPIs across enterprise departments, making strategic prioritization reactive rather than data-driven.

Outcome

Enabled data-driven prioritization for senior leadership across 4 departments; reduced reporting lag from weekly to real-time.

10+ KPIs trackedReal-time visibility4 departments

Tools

Power BIDAXSQLPower QueryAzure
AI Automation•UPS

Microsoft Copilot AI Automation Workflow

Problem

Operational workflows consumed 50%+ of team time on repetitive manual tasks — data entry, report generation, and cross-system data validation — leaving minimal capacity for strategic work.

Outcome

Reduced manual effort by 50%. Developed AI literacy programs and governance SOPs for scalable enterprise adoption.

50% effort reduction4 departmentsSOPs & governance

Tools

Microsoft CopilotPower AutomatePrompt EngineeringSharePoint
Product Delivery•Deloitte

Enterprise SaaS Backlog & Release Management

Problem

3 parallel enterprise SaaS programs with 4 engineering squads had misaligned backlogs, unclear acceptance criteria, and a high defect rate that was eroding release confidence.

Outcome

Reduced post-release defects by 15%. Saved 80+ QA hours per release cycle. Delivered 3 SaaS programs on schedule.

15% fewer defects80+ QA hrs saved/release150+ user stories

Tools

JiraConfluenceAgile/ScrumUAT FrameworksServiceNow
API Product•Deloitte

REST API Product Requirements & Integration Design

Problem

Enterprise systems integration programs lacked structured API product requirements, causing validation failures, rework loops, and delayed release readiness across teams.

Outcome

Supported scalable enterprise ecosystems serving 10,000+ end users. Improved release readiness and cross-team alignment.

10,000+ end usersDefect reductionFaster release cycles

Tools

REST APIsPostmanSwaggerConfluenceJira

Work Experience

Industrial Engineer Specialist

United Parcel Service (UPS)Jul 2024 - Present
  • Spearheaded digital transformation initiatives by translating ambiguous operational needs into robust PRDs and scalable business solutions.
  • Championed the adoption of AI-enabled productivity solutions using Microsoft Copilot Agents and Power Automate, driving a 50% reduction in manual effort.
  • Architected Power BI analytics products to track critical business KPIs, empowering data-driven prioritization and accelerating execution velocity.

Business Technology Consultant (Embedded PO)

DeloitteOct 2019 - May 2022
  • Operated as an embedded Product Owner leading enterprise SaaS, API, and digital transformation initiatives.
  • Owned the overarching product strategy, roadmap iteration, and a 150+ user story backlog across 3 enterprise programs.
  • Facilitated agile ceremonies, cross-functional discovery workshops, and UAT coordination, successfully reducing post-release defects by 15% and bridging the gap between business stakeholders and engineering squads.

Co-Founder

SabiduriaSep 2019 - Mar 2021
  • Bootstrapped from 0 to 1, defining the core product vision, strategic roadmap, and go-to-market (GTM) execution from pre-seed ideation.
  • Conducted rigorous customer discovery to validate product-market fit, drove MVP requirements gathering, and orchestrated cross-functional efforts to iterate on the core value proposition.
  • Established the operational rhythm and navigated agile pivots to align with user needs.

My Values

Customer-Centric Problem Solving

I focus on understanding real user and business challenges to create practical, scalable, and high-impact solutions.

Data-Driven Decision Making

I leverage analytics, structured thinking, and measurable insights to support smarter business and product decisions.

Ownership & Execution

I take ownership from idea to implementation, ensuring projects move efficiently toward meaningful outcomes.

Continuous Learning & Adaptability

I continuously explore emerging technologies, AI tools, and evolving business strategies to stay adaptable in a fast-changing digital world.

Collaboration Through Clarity

I believe clear communication, structured collaboration, and alignment across teams are essential for successful execution.

My Process

Discover & Analyze

Conducting current/future state analysis to uncover gaps, dependencies, and digital modernization opportunities.

Define & Refine

Translating ambiguous operational needs into structured PRDs, user stories, process flows, and acceptance criteria.

Orchestrate

Acting as primary liaison between business, product, engineering, and QA to manage blockers and cross-functional dependencies.

Validate & Deliver

Leading UAT and functional testing to ensure scalable execution, driving adoption frameworks and SOPs.

Professional Certifications

Certified Scrum Product Owner (CSPO)

ISSUER: SCRUM ALLIANCE

LEAN Green Belt

ISSUER: INSTITUTE OF INDUSTRIAL AND SYSTEMS ENGINEERS (IISE)

Enterprise Design Thinking Practitioner

ISSUER: IBM

Career Essentials in Generative AI

ISSUER: MICROSOFT / LINKEDIN

Academic Background

Master of Business Administration (MBA)

University Canada West

DEGREE CONFERRED

Bachelor of Commerce (B.Com)

St. Joseph's College

DEGREE CONFERRED

Skills

Technical

Azure DevOps
Tableau
Power BI
Postman
Microsoft Visio
ServiceNow
Jira
Power Automate
Microsoft Office Suite
SharePoint
ChatGPT
Gemini Ai Studio
Copilot
Base44
Lovable
Zapier
Make

Soft Skills

Problem Solving
Communication
Analytical Thinking
Stakeholder Management
Cross-functional Collaboration
Ownership & Accountability
Adaptability

Beyond the work

Recently, I have been focused on identifying and deploying AI-enabled productivity solutions utilizing Microsoft Copilot Agents, Zapier, Make, and Power Automate to significantly reduce manual effort and accelerate operational delivery efficiency.

Let's connect

I'm always open to discussing new opportunities, product leadership roles, or sharing insights on AI, automation, and enterprise SaaS.